Account Information Forms provide us with chart string information for billing as
well as contact information in case there is an issue with your mail. They also help
us to keep a record of what was sent by your department.
Account Information Forms are required when you are mailing:
A department name is required for all intercampus mail. While additional information may be useful, please keep in mind that we do not deliver based on names, building, or room numbers. For more information on Intercampus mail check out this page.
All outgoing mail from the University must have a return address like the example below:
University of North Texas Name of University
PDS Mail Services Name of Department
1155 Union Circle #305057 Street Address and Department Box #
Denton, TX 76203 City, State, and Zip
The parts in bold are where you use your specific department information. Everything else should be exactly as the example above. Do not use the physical address of your building unless you are located at Discovery Park.
For mail to go out the same day we need to receive it by 3pm. Mail that qualifies for discounted presort rate must be received by 1pm to go out the same day.
We send most international mail in bulk shipments once a week to a third party company for processing. This allows us to receive great discounts on international shipping. Make sure to have an Account Form with your mail and mark international. If your mail requires a customs form, you can create one here.
Mail Services will not redirect packages from other carrier companies (FedEx/UPS). It is the responsibility of the department to return these packages to Eagle Post. Please make sure to verify your departments address is on the package before taking it back to your office.